Data We Collect

If you reach out for corporate floral designs or gift services, we collect information you willingly share. This covers your name, company name, email, phone, delivery locations, and particular specs for your floral requests. We also gather payment details when placing orders, securely handled by our payment partners.

For corporate clients, we might gather extra business data like registration details, preferred delivery timelines, and budget considerations to tailor our services to your organization.

Our site automatically collects technical data when you browse. This includes your IP address, browser, device details, and navigation paths. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Data

We mainly use your data to process flower orders and deliver top-notch service. This covers order handling, coordinating shipments, crafting custom bouquets per your specs, and staying in touch regarding your service needs.

We also use data to enhance our offerings and website experience, helping us identify the most valuable corporate floral services for our clients and how we can better serve the business sector in United Kingdom.

Sharing and Disclosure of Information

Grove Paper Quay respects your privacy and does not sell your personal data to others. We share information only as needed to provide services or when legally required.

We may disclose essential data to trusted partners who assist in running our business, such as delivery services, payment processors, and tech providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

We may disclose information when required by law, a court order, or government request. We may also share to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We prioritize protecting your personal information and implement suitable technical and organizational steps to safeguard it. This involves secure data storage, protected communications, and restricted access to personal data within our organization.

While robust security measures are in place, no online transmission method is completely secure. We continually enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, correct, delete, or limit how your data is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations depend on the data type and the purpose for which it was gathered.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie preferences in your browser settings. Keep in mind that turning off certain cookies may affect how the site functions. For detailed details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only Grove Paper Quay and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will update the "Last Updated" date near the top of this policy.

We recommend that you review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.